Your privacy is important to us. This policy explains exactly what personal data bee99 collects, why we collect it, how we use it and what rights you have over your own information.
bee99 is committed to protecting the privacy of every player on our platform. We collect only the data we genuinely need to operate the service, process payments, verify identities and keep the platform secure. We do not sell your personal data to third parties for marketing purposes — full stop.
This Privacy Policy covers the bee99 website at https://bee99.pro and the bee99 mobile app available at /app. It does not cover any third-party websites or services that may be linked from our platform. If you follow a link to another site, that site's own privacy policy applies.
bee99 acts as the data controller for all personal data collected through the platform. If you have any questions about how your data is handled, you can contact us at any time using the details in Section 12.
bee99 collects personal data in three main ways: data you provide directly, data collected automatically when you use the platform, and data received from third-party payment and verification providers.
Data you provide directly:
Data collected automatically:
Data from third parties:
The table below summarises the main purposes for which bee99 uses your personal data and the type of data involved in each case.
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, phone number, date of birth, address |
| Age and identity verification (KYC) | Photo ID, proof of address, date of birth |
| Processing deposits and withdrawals | Payment method details, transaction records |
| Fraud prevention and security | IP address, device data, login history, payment data |
| Providing customer support | Account details, support communications, game history |
| Responsible gaming compliance | Gaming activity, deposit history, self-exclusion status |
| Platform analytics and improvement | Anonymised usage data, session data, device data |
| Legal and regulatory compliance | Identity data, transaction records, communications |
| Sending account notifications | Email address, phone number |
bee99 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If an automated system flags your account for review, a member of the bee99 team will assess the situation before any action is taken.
bee99 processes your personal data on one or more of the following legal bases depending on the specific purpose:
bee99 does not sell, rent or trade your personal data to any third party for their own marketing purposes. We share data only in the following limited circumstances:
bee99 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The table below outlines our standard retention periods for key data categories.
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC and identity documents | 5 years from account closure or last transaction |
| Transaction and payment records | 7 years (financial record-keeping requirement) |
| Game session logs | 2 years from the date of the session |
| Support communications | 3 years from the date of the communication |
| Marketing consent records | Until consent is withdrawn plus 1 year |
| Self-exclusion records | Duration of exclusion plus 7 years |
When data is no longer required, bee99 securely deletes or anonymises it so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
bee99 uses cookies and similar tracking technologies to keep the platform running smoothly, remember your preferences and understand how players use the site. When you first visit bee99, you will be asked to accept or manage your cookie preferences.
You can manage or withdraw your consent for non-essential cookies at any time through your browser settings or the cookie preference centre on the bee99 platform. Note that disabling certain cookies may affect the functionality of some features.
bee99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure.
Despite these measures, no system is completely immune to security risks. If you suspect that your bee99 account has been compromised, contact support immediately at [email protected]. In the event of a data breach that is likely to affect your rights, bee99 will notify you without undue delay in accordance with applicable law.
As a bee99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.
bee99 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the registration process, and we conduct additional KYC checks to confirm player ages.
If you believe that a minor has registered on bee99 or that we have inadvertently collected data from a person under 18, please contact us immediately at [email protected]. We will investigate and, if confirmed, delete the data and close the account without delay.
Parents and guardians who are concerned about a minor's access to online gaming platforms are encouraged to use parental control software and to visit the Responsible Gaming page for further guidance.
bee99 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify registered players by email or via an in-platform notification before the changes take effect.
The current version of this policy is always available at https://bee99.pro/privacy-policy. The "Last updated" date at the top of this page shows when the most recent revision was made. We encourage you to review this policy periodically to stay informed about how bee99 protects your data.
If you have any questions, concerns or requests relating to this Privacy Policy or the way bee99 handles your personal data, please get in touch:
For questions about responsible gaming, visit the Responsible Gaming page. For general platform questions, visit the FAQ page.
Privacy at bee99 is not just a policy document — it is built into how we design and operate the platform every day.
Every connection between your device and bee99 is protected by TLS encryption. Your login credentials, payment details and personal data are never transmitted in plain text.
Identity verification protects you as much as it protects the platform. KYC ensures no one else can open an account in your name or access your funds without your knowledge.
bee99 does not sell, rent or trade your personal data to advertisers or data brokers — ever. Your information is used only to operate and improve the bee99 platform for you.
Access, correct, export or delete your data at any time by contacting support. Your rights over your personal information are real and bee99 will act on them promptly.
bee99 uses only essential, functional, analytics and security cookies. No third-party ad networks. No cross-site tracking. You can manage your cookie preferences at any time.
bee99 keeps your data only as long as legally required or operationally necessary. When the retention period ends, data is securely deleted or anonymised — no indefinite storage.